Politique de remboursement

Returns

Each piece is printed for you and the run is limited, so there are no exchanges. Check your size before you buy.

If you live in Switzerland or outside the European Union, the United Kingdom and Norway, there are no returns for a change of mind or a wrong size: Swiss law gives no right of withdrawal for online purchases.

Right of withdrawal (European Union, United Kingdom, Norway)

If you live in the European Union, the United Kingdom or Norway, you can withdraw from your purchase within 14 days of the day you receive your piece, without giving a reason. Tell us clearly before the 14 days end, by email to info@notte33.com, for example: “I withdraw from my purchase of order no. …, received on …, name, address.” Then send the piece back, unworn and unwashed, within 14 days, to Sasha Piaia, Rue du Rhône 8, 1907 Saxon, Switzerland. The return shipping is at your cost. We refund everything you paid within 14 days of receiving your withdrawal, but may wait until the piece is back or you show proof of sending. The refund goes to the card or account you paid with. You are responsible for any loss in value caused by wearing the piece beyond what is needed to try it on.

Defects

If your piece arrives misprinted or damaged, or it is not what you ordered, write to info@notte33.com within 14 days of delivery, with a photo. We reprint it, or refund you in full if it can no longer be printed.

If more than 33 are paid

If several payments go through in the very second the 33rd piece sells, the orders beyond the 33rd are cancelled and refunded in full within 5 working days, and you are told by email.